Return Policy

*Returns & Exchanges*
We want you to shop with confidence at Kurtay Shurtay.

Returns & exchanges accepted within 7 days of receiving your order

Items must be unused, unworn, unwashed, and in original condition with tags attached

Sale, clearance, customised or altered items are not eligible, unless faulty

*Returns*
Eligible returns will be refunded to the original payment method after inspection

Original shipping charges are non-refundable

Return shipping costs are the customer’s responsibility

*Exchanges*
Items must be returned at the customer’s expense

Replacement item shipping is also the customer’s responsibility

Exchanges are subject to stock availability

*Faulty or Incorrect Items*
Please contact us within 48 hours of delivery with photos

Issues will be resolved in line with Australian Consumer Law

*Need Help?*
Contact us on WhatsApp or phone: 0452 237 861
Personalised WhatsApp and video-call assistance is always available.

Shipping Rates